Ordering & Payments

What payment methods do you accept?
We accept all payment methods supported by Shopify — including major credit and debit cards, PayPal, Apple Pay, Google Pay, and more. All transactions are processed securely at checkout.

Can I edit or cancel my order after it's placed?
Email us at info@finesseresponsibly.com with your order number as the subject line as soon as possible and we'll do our best to make it happen. Since orders are processed the next business day, time is tight — so don't wait on it.

Products & Sizing

How does FR clothing fit?
Our pieces are true to size. If something looks oversized, that's intentional — it's part of the fit. Check the product description for any specific notes on a piece.

What materials are the products made from?
All FR pieces are made from 100% cotton.

Do you restock sold-out items?
Occasionally, yes. But don't count on it — when it's gone, it's usually gone. Follow us on socials to stay up to date on drops and restocks.

Exchanges & Returns

How do I start an exchange?
Email us at info@finesseresponsibly.com within 14 days of delivery. Include your order number and the item you'd like to exchange. Items must be unworn, unwashed, and have original tags attached.

How long does an exchange take once you receive my item?
Once we receive your return, exchanges are processed within 2–3 business days. You'll hear from us as soon as it's sorted.

What if my item arrives damaged?
Email us at info@finesseresponsibly.com within 7 days of delivery with your order number and photos of the damage. We'll send a replacement straight away.

Contact

How can I get in touch?
Shoot us an email at info@finesseresponsibly.com and we'll get back to you as soon as we can.

Does FR have a physical store?
Nope — FR is online only. Shop us exclusively at finesseresponsibly.com.

Last updated: May 26, 2026

1. Our Policy

All sales at Finesse Responsibly are final. We do not offer refunds. However, we want you to be happy with your purchase and offer exchanges under the conditions outlined below.

2. Exchange Eligibility

We accept exchange requests under the following conditions:

• The request is submitted within 14 days of the delivery date
• The item is unworn, unwashed, and has original tags attached
• The item is not a sale or heavily discounted item — these are reviewed on a case-by-case basis and must still be unworn with tags attached to be considered

Items that do not meet these conditions will not be accepted for exchange and will be returned to the sender.

3. What You Can Exchange For

Upon approval of your exchange, you may choose either:

• A replacement item (different size or color of the same product, subject to availability)
• Store credit for the value of the item, valid toward a future purchase

4. How to Request an Exchange

To initiate an exchange, email us at info@finesseresponsibly.com with the following:

• Your order number
• The item(s) you'd like to exchange
• The reason for the exchange
• Your preference — replacement item or store credit

Once your request is reviewed and approved, we will provide instructions on how to send your item back. Do not send items back without prior approval.

5. Return Shipping

Finesse Responsibly covers the cost of return shipping on all approved exchanges. A prepaid FedEx return label will be emailed to you once your exchange is approved.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us at info@finesseresponsibly.com within 7 days of delivery with:

• Your order number
• A description of the issue
• Photos of the item and packaging

7. Sale Items

Items purchased at a discount or during a sale are not automatically eligible for exchange. These are reviewed on a case-by-case basis. To inquire, email info@finesseresponsibly.com within 14 days of delivery. Items must be unworn with original tags attached to be considered.

8. Contact

For exchange or returns questions, reach us at:
Finesse Responsibly
finesseresponsibly.com
info@finesseresponsibly.com

Last updated: May 26, 2026

1. Overview

This website is operated by Finesse Responsibly. By visiting or purchasing from this site, you agree to be bound by the following Terms of Service.

2. Eligibility

By using this site, you confirm that you are of legal age in your state or province of residence, and that you have given us consent to allow any of your dependents to use this site.

3. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product colors and details may vary slightly from what is displayed on screen due to monitor settings and photography.

4. Pricing & Payment

All prices are listed in USD. We accept credit and debit cards, PayPal, and other available payment methods at checkout. Finesse Responsibly reserves the right to update pricing at any time without prior notice. You will always be charged the price displayed at the time your order is placed.

5. Order Confirmation

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud. You will be notified promptly if your order is cancelled.

6. Shipping

We currently ship within the United States only. Shipping times are estimates and are not guaranteed. Finesse Responsibly is not responsible for delays caused by carriers or circumstances outside our control. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Exchanges

We want you to love your order. If something isn't right, we offer exchanges under the following conditions:

• Exchange requests must be submitted within 14 days of the delivery date
• Items must be unworn, unwashed, and have original tags attached
• Finesse Responsibly will cover the cost of return shipping on approved exchanges
• To initiate an exchange, please contact us at info@finesseresponsibly.com

We do not offer refunds. All sales are final outside of the exchange window and conditions described above.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue. We will make it right.

9. Intellectual Property

All content on this site — including logos, graphics, text, photos, and branding — is the property of Finesse Responsibly and may not be reproduced, distributed, or used without express written permission.

10. Limitation of Liability

Finesse Responsibly shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. Our total liability to you shall not exceed the amount paid for the order in question.

11. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in California.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes your acceptance of the new terms.

13. Contact

For questions about these terms, please contact us at:

Finesse Responsibly
finesseresponsibly.com
info@finesseresponsibly.com

Last updated: May 26, 2026

1. Overview

This Privacy Policy describes how Finesse Responsibly ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from finesseresponsibly.com.

2. Information We Collect

When you visit the site or place an order, we may collect the following:

• Contact information — name, email address, phone number
• Shipping & billing information — mailing address, payment details
• Order information — products purchased, order history
• Device & browsing data — IP address, browser type, pages visited, referring URLs (collected automatically by Shopify)

3. How We Collect It

Information is collected in two ways:

• Directly from you — when you place an order, create an account, or sign up for emails
• Automatically — through Shopify's built-in tracking as you browse the site

4. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order status
• Send marketing emails via Shopify Email (you can unsubscribe at any time)
• Improve and optimize the site
• Comply with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties solely to operate our business, including:

• Shopify — our e-commerce platform (see Shopify's privacy policy at shopify.com/legal/privacy)
• Payment processors — such as Stripe and PayPal, to securely process transactions
• Shipping carriers — to deliver your orders
• Legal authorities — if required by law or to protect our rights

6. Cookies

Our site uses cookies — small files stored on your device — to keep your cart, remember your session, and help us understand how the site is being used. These are set by Shopify by default. You can disable cookies in your browser settings, though some site features may not function properly as a result.

7. Your Rights (California Residents — CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal data
• Opt out of the sale of your personal information (we do not sell data)

To exercise any of these rights, contact us at info@finesseresponsibly.com. We will respond to verified requests within 45 days.

8. Email Marketing

If you opt in to marketing emails, we will send you updates about new products, promotions, and news from Finesse Responsibly. You can unsubscribe at any time by clicking the unsubscribe link in any email.

9. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 7).

10. Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or data requests, contact us at:

Finesse Responsibly
finesseresponsibly.com
info@finesseresponsibly.com